To this end, AT&T provides educational benefits, mentoring and career paths to management positions. The company states on its website that it is committed to developing its customer service talent and promoting from within. Weekend hours are 8 am to 11 pm eastern time.ĪT&T Wireless customers who are traveling and need assistance with their phones can call a separate line 24/7 and people with disabilities or who need TTY services can receive customer support Monday through Friday from 10 am through 10 pm eastern time and on Saturdays from 11 am to 7:45 pm eastern time.Ĭustomers of AT&T Wireless' prepaid service should be aware that there is a different set of phone numbers for their customer service calls, although dialing 611 from an AT&T Wireless prepaid phone remains the quickest way to connect with a live customer support specialist.ĪT&T maintains a network of call centers in the United States and Mexico, as well as other locations outside of North America. There is a separate toll-free number for starting new service, and AT&T representatives are available to answer these calls Monday through Friday, 8 am to midnight eastern time. Customers can call AT&T's toll-free number or simply dial 611 from their AT&T mobile phone.
Arranging for equipment returns or repairsĪT&T Wireless offers phone-based customer service every day from 7 am to 10 pm local time.Starting, changing and canceling service.Why Do Customers Call AT&T Wireless Customer Support?Ĭonsumers call AT&T Wireless for help with a range of issues, including: As a provider of phone services, it isn't at all surprising that AT&T would receive a lot of customer support calls. All rights reserved.AT&T Wireless provides wireless services for 162.3 million U.S. All other trademarks are the property of their respective owners.
#Att wireless help plus
AT&T, the AT&T logo, and AT&T Plus are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T reserves the right to modify or discontinue the program at any time without notice. Program available in limited markets only. Program participants may, at AT&T's sole discretion, receive other offers and benefits as determined by AT&T affiliates (AT&T), or be removed from the program at any time. Offers available only for AT&T Plus program members and subject to program eligibility. Discount cannot be combined with other promotions/offers on the same accessories and applies only to one purchase of the same accessory. Discount applies to select items at AT&T retail stores, online, or over the phone. 25% Discount on Accessories: Not available on Apple ® accessories. Credit may appear on bill after 1 or 2 bill cycles. Waived Activation Fee: Offer may be via bill credit and applies to additional lines added to existing account.
#Att wireless help upgrade
Waived Upgrade Fee: Offer may be via bill credit.
Your dedicated AT&T Plus number for Wireless: Call 1-855-ATTPLUS (288-7587)
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AT&T Plus is our new trial program and your pass to more possibilities. Because we value your loyalty to AT&T, we automatically enrolled you
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